Service Contracts

iCAD’s award-winning support strengthens your ability to provide clinical excellence by offering premium customer service. iCAD is dedicated to the highest quality in service response time and service repair. iCAD offers the following extended service programs:

Diamond Program

Maximize your investment with an extended Diamond Service Plan. This plan includes replacement parts, on-site labor, technical phone support, software updates and remote diagnostic support.

Platinum Program

iCAD offers an extensive, all-inclusive, annual licensing program to meet a wide range of needs. Our annual licensing model provides customers the security of receiving  maintenance and support, updates and enhancements with the added benefit of having the latest technology available as it is developed and released by iCAD.

Priority Customer Response

Customers with an iCAD Service Plan receive preferential scheduling for all service calls.

To learn more, contact our support team at:


+1 866 280 2239 - select menu prompt 1 (toll-free in the United States)

+1 603-882-5200  - select menu prompt 1 (global access)


Quick Links

iCAD delivers innovative cancer detection and radiation therapy solutions and services that enable clinicians to find and treat cancers earlier and while enhancing patient care. iCAD offers a comprehensive range of upgradeable computer aided detection (CAD) and workflow solutions to support rapid and accurate detection of breast, prostate and colorectal cancers.

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